Managed IT Plans & Pricing
We believe in honest, upfront pricing. No mystery quotes, no surprise invoices. Choose the plan that fits how much support and security your business needs. Every plan is billed at a simple per-user, per-month rate, and every plan includes 24/7 monitoring, helpdesk, antivirus, and patching as standard.
Pricing & Plans
Ally Plan
Day-to-day Essentials
- Remote helpdesk support (business hours)
- 24/7 infrastructure monitoring & maintenance
- Managed antivirus + endpoint detection (EDR) on every device
- Automatic patch management & updates
- Password manager
- Monthly executive report + bi-annual technology review
Navigator Plan
Proactive IT management
- Onsite support included (no hourly fee)
- MFA setup & enforcement + security incident response
- Backup monitoring plus full backup & disaster recovery
- Vendor & ISP coordination
- Quarterly IT strategy reviews + annual budget planning
- Bi-annual phishing simulations
Defender Plan
Enterprise-level protection & compliance
- 24/7 support including after-hours, at no extra charge
- Managed premium firewall + dark web monitoring
- Security awareness training included
- Quarterly phishing simulations
- Monthly IT strategy reviews + quarterly adoption sessions
- Bi-annual IT budget planning
FAQs
Common Questions
More Question?
(919) 926-9116
Most small businesses start with Navigator, because it adds proactive management and security on top of the essentials. Choose Ally if you mainly need dependable day-to-day support, or Defender if you handle sensitive data, face compliance requirements, or simply want the strongest protection available.
Absolutely! As your business grows or your needs change, you can move up or down between plans. Many clients start on Navigator and move to Defender as they take security and compliance more seriously.
Yes. We quote onboarding as a one-time cost alongside the plan, so you see the full picture before you commit.'
You're billed per person we support, not per device — so an employee with a laptop, a desktop, and a phone counts as one user. It keeps pricing simple and predictable.
Start with a free on-site tech audit. We'll look at your current setup and recommend the right plan. Call (919) 926-9116 or request your audit today.
Let's Talk
Frustrated with your tech?
Fill out the form and we’ll schedule a free on-site audit. We’ll take an honest look at your setup and tell you exactly what we find, no strings attached.
info@blackriversecure.com
(919) 926-9116
Personal Connection
Guided Support
Enterprise-Level Protection
Reliable managed IT services for small businesses in North Carolina.
Contact
- (919) 926-9116
- info@blackriversecure.com
Address
1000 N Main St, Ste 102, Fuquay-Varina, NC 27526
