How we protect your business
You are trusting us with the keys to your company. Here is exactly how we handle that responsibility.
We hold ourselves to the standard we sell.
Multi-factor sign-in on every account
Every Black River Secure tool and admin login requires multi-factor authentication, the same protection we set up for our clients.
A background-checked team
Everyone with access to client systems has passed a background check. Our work is led by CompTIA Security+ certified staff.
Your data stays yours
You own your data, documentation, passwords, and admin accounts. If you ever leave, we hand everything back. No hostage situations.
Access that ends on time
When someone leaves our team, or a client ends service, our access is removed the same day.
Proven tools, real accountability.
Watched around the clock
24/7 monitoring and after-hours security updates through an enterprise remote management platform.
Bitdefender GravityZone
Antivirus and EDR on every protected device, managed by our team.
Acronis backups
Backups run on Acronis, managed by an Acronis Registered Service Provider.
Insured
We carry errors and omissions and general liability insurance. A certificate of insurance is available on request.
Reporting you can read
A written report after your audit and a monthly executive report on every plan.
Local and reachable
Our office is in downtown Fuquay-Varina. General requests get a reply within one business day.
Common questions about trust.
Tap any question for the short answer.
Have a question that is not listed here? Call or email and you will hear back within one business day.
Who on your team can access our systems?
Only Black River Secure team members who have passed a background check, signing in with accounts protected by multi-factor authentication.
What happens to our data if we stop working with you?
It is yours. We return all passwords, documentation, and admin access, then remove our access the same day.
Can we get a copy of your insurance certificate?
Yes. Ask us and we will send a current certificate of insurance.
See how your business measures up.
A free on-site audit shows what is protected, what is exposed, and what to fix first.