Managed IT Services
Your whole IT environment in Fuquay-Varina and Harnett County, run proactively for one predictable monthly price per user. We monitor it around the clock, patch it after hours, and answer when your staff call.
What is included in managed IT services?
24/7 monitoring
We spot failing drives, full disks, and alerts before they cause downtime.
Automatic patching
Windows, Mac, and business apps kept current after hours.
Helpdesk support
Technicians who know your setup, a call or email away.
Managed antivirus and EDR
Always-on protection on every computer we support.
Vendor coordination
Navigator and Defender include coordination with your ISP and software vendors.
Strategy reviews
Regular planning so technology keeps pace with your goals.
Available on every plan
Each plan builds on the one before it. All are billed per user, per month, with onboarding quoted once, in writing.
How managed IT works day to day.
Tap any topic for the short version.
Have a question that is not listed here? Call or email and you will hear back within one business day.
How does onboarding work?
We document every device, account, and vendor, install our monitoring tools, close urgent gaps, and introduce your team to the helpdesk. Onboarding is quoted up front as a one-time cost.
What do you monitor?
Computers, servers, network equipment, backups, and security alerts, around the clock. Most issues are fixed before anyone on your team notices.
How do my people get help?
Call, email, or open a ticket. You reach a technician who knows your setup, and we keep you updated until it is solved.
What reports will I see?
A monthly executive report covering tickets resolved, devices patched, and anything we are watching, plus regular technology reviews where we plan upgrades and budgets together.
From first call to fully managed.
Free on-site audit
We review your systems and learn how your team works.
Clear plan and price
A written report, a recommended plan, and a fixed monthly price per user.
We take it from here
Proactive monitoring, maintenance, and support, every day.
Find out what managed IT would look like for you.
Start with a free on-site audit. You get a written report and a fixed monthly price per user.