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Plans

One predictable number, per user, per month.

Plans start at $110 per user per month. You pay for the people we support, not every device they use. Your exact price depends on the plan and your setup, so we quote it in writing after your free audit rather than guess here. Onboarding is quoted up front as a one-time cost.

24/7 monitoring Helpdesk Antivirus Patching included in every plan
Ally
Day-to-day essentials From $110 per user, per month
Business-hours remote helpdesk
24/7 monitoring and maintenance
Managed antivirus plus EDR
Automatic patching
Password manager
Monthly executive report
Bi-annual technology review
Navigator Most Popular
Proactive IT management Billed per user, per month
Everything in Ally, plus:
On-site support with no hourly fee
MFA setup, enforcement, and incident response
Full backup and disaster recovery
Vendor and ISP coordination
Quarterly strategy reviews
Annual budget planning
Bi-annual phishing simulations
Defender
Enterprise-level protection and compliance Billed per user, per month
Everything in Navigator, plus:
24/7 support, including after hours
Managed premium firewall
Dark web monitoring
Security awareness training
Quarterly phishing simulations
Monthly strategy reviews
Quarterly adoption sessions
Bi-annual budget planning
Book your free audit to get your plan and price

Compare plans

Support Ally Navigator Defender
Remote helpdesk, business hours
On-site support, no hourly fee
24/7 support, including after hours
Vendor and ISP coordination
Onboarding

A one-time cost, quoted before we start.

Every business starts in a different place. After your free audit, you get a fixed onboarding quote, so you know the full cost before you sign.

Document everything

Devices, accounts, passwords, and vendors, all in one place you own.

Close urgent gaps

We fix the risks the audit uncovered before anything else.

Meet your team

Your staff learn how to reach us and what to expect.

Questions

Pricing questions

Brendan Morgan, smiling with a beard wearing a navy blue shirt, representing Black River Secure, a managed IT services company in Fuquay-Varina.
Ask Brendan directly Lead IT Consultant

Have a question that is not listed here? Call or email and you will hear back within one business day.

How much does managed IT cost?

Every plan is billed per user, per month, starting at $110 for Ally. Onboarding is a separate one-time cost, quoted in writing before you sign. The free on-site audit is how we get to your exact number, and there is no obligation after it. For a sense of what businesses in our area typically pay, read our post on what managed IT really costs in Harnett County.

What does per user mean?

You pay for each person we support, whether they use one device or three. Adding a laptop or phone does not change your bill.

Why is onboarding a separate cost?

Every starting point is different. Quoting onboarding once, up front, keeps your monthly price clean and predictable.

Can we change plans later?

Yes. As your business grows or your needs change, we will recommend the plan that fits and move you over.

Is new equipment included?

Hardware is purchased separately. We are licensed to buy and install it on your behalf and will always quote it before ordering.

Get your price

Know your monthly number before you commit.

Book a free audit and we will recommend a plan with a clear per-user price and a fixed onboarding quote.

What happens next
1
Book your free audit Call or use the form. We reply within one business day.
2
We come to your office We review every device, account, and vendor on-site.
3
Get your plan and price A written report, a recommended plan, and your fixed monthly price per user.